REQUEST FOR INFORMATION
Please note that not every communication is a request for information. With a request for information, you ask for information already present in the institution (e.g. a document or an extract). We reply to a request for information in 5 working days.
Asking for an evaluation or advice from the institution, drawing attention to shortcomings or asking for an action to be taken do not constitute a request for information. In that case, the reply deadline is longer.
